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Business Plan


What is a Business Plan? Why write a Business Plan?


A Business Plan is a clearly written analysis of your company. It explains the industry in which you compete, your company’s goals and objectives, and your plan to meet these goals, as well as providing a management tool that allows you to guide your business, and measure your success against projected goals, to allow you to assess whether you are meeting your goals.

  • A business plan can help you obtain financing or investors.
  • A business plan organizes and formalizes your business thinking process.
  • A business plan clarifies the questions that arise in managing your business.



How long should the Business Plan be?


The shorter the better (as short as possible without leaving out important information). It is important to be as realistic and detailed as possible without being overly repetitious. A concise plan will be much more effective and yield better results. You should, however, ensure that enough information is present to allow you to convey the full scope of important points about your business, being sure to emphasize the positives and honestly minimizing the negatives. Often, you can diffuse the potential impact of negative information by disclosing it and offering a response, rather than having the reader reach an uninformed conclusion.



What financial information do I need to include?


You should obtain and be prepared to reference the information contained in the Section on “Financial Data” of the outline that follows. While it may seem to be cumbersome, remember that this information will not only be used by others (for bank financing, investors, etc.), but is information which will build the goals which you will be striving to achieve, and by which you will measure your success at the end of each period of time.

  • You should include your past three corporate income tax returns and all financial statements up to three years in age, if they are available.
  • An interim financial statement less than 2 months old, with income statement and balance sheet.
  • Three year projections for balance sheet, income and cash flow statements.
  • Personal financial statements on any persons with more than 10% ownership in the business together with their personal tax returns for the last three years.



What topics are covered by the Business Plan?


The outline which follows is a set of guidelines for you to follow in developing your business plan. Some questions may not apply to your particular business, but you should spend some time thinking about what each section is trying to highlight and base your narrative on how your particular company operates.

The topics generally covered in a Business Plan are:



Cover Sheet and Table of Contents


Should be organized and professional-looking, and should offer a table of chapters and/or topics so that the reader may easily reference various topics in the plan.



Statement of Purpose & Executive Summary


This paragraph outlines your reason for putting the Business Plan together. It is a brief statement that describes your business and your reason for writing the business plan, and contains an overview of the entire plan which briefly describes the company’s location, target market, products/services offered, pricing strategy and other highlights in summary. If a loan or investment is the reason for writing the plan, explain how much money is needed, what is the money needed for, any other sources of funding, expected repayment terms, and how the money is expected to be repaid. It enables a prospective investor to assess the viability of the company, the industry and the strategic plan.

Try to answer the following questions:

  • Who are the principals and how can they be reached?
  • Amount invested in the business by the owners. Where was the investment obtained?
  • What is the purpose and term of the loan?
  • What is the type and value of the collateral being pledged?
  • Itemized Startup costs
  • Sources and Applications of funds
  • Contractors Estimates



Business Description, Company History & Time Table


This section briefly describes your business, how it started and how it evolved over time. Answer the “who, what, when, where, why & how ” about your company, and it’s history. This section should include:

  • The names of owners and or major stockholders.
  • Company location.
  • Location of your facility and whether you own or lease. Description of whether your facility has land, building and or equipment.
  • Number of employees.
  • Customers background and description.
  • Your niche in the market place (what makes you unique, and what rate of growth have you been experiencing).
  • Mention any awards or accomplishments of business achievement the company has received.
  • If this is a new business discuss the industry’s history and why you are starting this business.



Industry and Competitive Analysis & , Market Analysis with supporting Documentation


Market Analysis

The purpose of this section is to discuss the overall market (environment/industry) which your firm will be a part of and how it will affect your business. Do not get too detailed when discussing your marketing techniques. It will be covered in detail in the next section.

Customers-- (Your Market)

Target your market. Remember you cannot be everything to everyone. Be specific. A good profile of your customers will help you better define your market --target a place of expertise within that market and get an idea of the sales and profit potential.

  • Describe your customers: consumers, retailers, manufacturers, etc.
  • What are they like?
  • Consumers...age, sex, education, lifestyle and spending habits.
  • Industry...Use standard industrial classifications and detail the segment you intend to capture.
  • What are their needs (long and short term) ?
  • How will your product or service fill these needs?
  • What is the present market size, potential size and percentage you expect to capture?
  • How sensitive are they to price or brand changes?
  • What economic, social, technological or legal issues are currently affecting or are anticipated to affect your business (in either a positive or negative manner)?

Competition

List and describe your competitors and answer the following questions about them:

  • How does your product or service compare with competitors in terms of price, service, location, etc.?
  • What is the market share and potential of each competitor?
  • What is their reputation and image in the market?

Discuss the advantages and disadvantages of each firm, their related products/services and marketing techniques. Address how your firm will respond to the competition and changes in the market, and how you will differentiate yourself from the competition in order to gain market share.

Marketing Strategy

Explain how your market should be segmented and how you will sell and deliver your product or service and why your customers will buy from you.

  • Identify your target markets and perhaps a special niche.
  • Estimate the percent of market share you expect to capture and relate that to sales.
  • Discuss pricing strategy and policy for your product or service. Show how this strategy will make a profit, penetrate and maintain market share.
  • Describe your sales plan. Discuss method of distribution (i.e. sales staff, distributors, direct mail, etc.)
  • Discuss your promotion plans.



Industry and Competitive Analysis, Products and Services


Describe in detail the product line and services offered by your company. Outline the need for your product or service and how your unique offering is unique.

  • List any patents or product innovations that make your company different from it’s competitors.
  • If you plan to introduce new products, describe them and mention when they will be introduced into the market.
  • Discuss any additional uses or movement into additional markets your products might have.
  • Discuss your Product packaging.
  • Discuss your Product servicing.

Include photographs, samples, or illustrations as part of your supporting documentation.



Management and Operations


This section describes the structure and key management team members, the function of each position, strengths (background) and the decision making process.

  • Give a brief overview of upper management and their responsibilities. Their involvement in the day-to-day operations, and how many employees they oversee.
  • List key personnel (i.e. decision makers), and give a brief description of their job description, qualifications and salary.
  • Discuss the company’s compensation/benefit programs (i.e. profit sharing), who will be allowed to participate and to what degree.
  • As part of your supporting documentation, include an organization chart which explains the various layers of management. You should also attach resumes for your key personnel to justify their expertise.



Financial Data, Financial Analysis and Projections


A startup business owner should provide:

  • Copies of personal income statements or payroll information, or tax forms. This is especially helpful when applying for a loan.
  • Business Income Statement and Balance Sheet (Interim) less than 90 days old.
  • Historical (Annual) Business Financial Statements for the past 3 years.
  • Business tax returns for the past 3 years.
  • Aging of accounts receivable and accounts payable.
  • ProForma Financial Statements.
  • Income statement & Cash flow Projections for 3 years, detailed by month with accompanying assumptions.
  • Personal Income Tax returns for the past 3 years and a current Personal Financial Statement for each principal with a minimum of 10% ownership.
  • Credit reports from a reliable reporting agency - generally, you are entitled to one free report per year.



Supplemental Information


  • Certificate of Incorporation and Bylaws, or Trade Name Certificate, or partnership agreement, as well as any bylaws, Stock Certificates or Stockholder agreements.
  • Copy of Lease or Contingent Letter of Lease Agreement.
  • Resumes of all principals with a minimum of 10% ownership as well as significant management personnel.
  • Bank and Trade References.
  • Name and Contacts for Accountant and Attorney.
  • Any Contracts, Legal documents, letters of intent, articles and advertisements.
  • If a Franchise, copy of Franchise offering and Franchise agreement.
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CIT Small Business Lending Corporation is licensed as an Arizona Mortgage Banker, License # BK-0014409, with its principal place of business located at 1 CIT Dr., Livingston, NJ 07039.